" The future is not the result of past "

PRIORITIES

The objective of this seminar is to bring together business leaders from different sectors and different geographical and cultural backgrounds to address three key challenges and emerge bigger, both in terms of reflection and tools and methods applicable in the involved companies :

  - the challenge of FUN
  - the challenge of PERFORMANCE
  - the challenge of CUSTOMER ORIENTATION

MAIN PROGRAM

• The challenge of FUN in the company :

  - What is the greatest asset of our business?
  - What do we see today in our businesses?
  - What are the obstacles to the pleasure and taste of the effort in our company today?
  - How to find pleasure in our company and in the exercise of responsibilities?
  - How can we maintain this core value and determining the differentiation of our services in the short, medium and long term?
  - What is the responsibility of management in this goal?
  - How to generate positive energy and accountability in all our employees by our management and that of our executives?

• The challenge of PERFORMANCE in the company :

  - How to define performance in our business today and tomorrow? What are they dynamic link between the quantitative and qualitative performance?
  - What do we see today in our businesses?
  - What are the obstacles to performance in our businesses?
  - What should be our No. 1 concern in everything we undertake and our collaborators from morning till evening?
  - How to make a difference with our competitors by creating a stimulating and motivating concept of performance?
  - How to distinguish and differentiate our employees the quality of value-added?
  - How to maintain performance in our business by our management and that of our executives?

• The challenge of CUSTOMER ORIENTATION in the company :

  - How to define customer orientation in our business today and tomorrow? What are the advantages of this concept for each of our businesses?
  - What do we see today in our businesses?
  - What are the barriers to customer orientation in our business?
  - What should be our ultimate goal of all our processes and procedures?
  - How to conduct our business and customer orientation?
  - How to integrate customer focus in our management and that of our executives?
  - How to help our employees to be and remain customer-oriented?
  - How to make our businesses are examples of fun, performance and customer orientation?

N.B. According to the objectives of participants, priority will be put in each day on one or the other proposed themes.

DURATION AND COURSE

3 consecutive days in a 4 star hotel in the Vaud Alps to combine hard work and winter fun.

A phase of personal preparation four weeks before the seminar.
Three days of seminars and intensive training and motivating.
Work practices implemented during, between and after the days of seminar.

DATES

1st day wednesday the 25th January 2012 from 09:00 am to 06:00 pm.
2nd day thursday the 26th January 2012 from 08:30 am to 05:30 pm.
3rd day friday the 27th January 2012 from 08:30 am to 4:00 pm.

LOCATION

4-star hotel in the Vaud Alps (Hotel Victoria in Glion) in Switzerland.

FEES

The amount is per participant and includes the preparation, coordination and direction of the three-day seminar, documentation, business lunch, mineral and coffee breaks.
Remain the responsibility of the participants: the residential package (approximately CHF 200 .- per person per day) including dinner, overnight stay and breakfast buffet.